FAQs

ENROLLMENT & CLASS AGES
All programs (except those designated as audition based) enroll on a first-come-first-served basis. Programs are limited in size and contingent upon adequate enrollment.   Advertised age/ grade brackets are strictly upheld per class. Students who fall outside of a class’s age/grade  bracket will be waitlisted and considered for enrollment only if circumstances allow. All summer programming refers to a student’s anticipated grade in the fall of that year.

CODE OF CONDUCT
We expect that students will behave appropriately and respectfully.  If a student exhibits behavior that disrupts the class, including verbal abuse and vandalism, we’ll first speak with the student.  If the behavior is repeated, we’ll contact you.  And, if the behavior is repeated a third time, we’ll need to dismiss the student from the program without a refund. We expect that students will be considerate of others, physically and verbally, at all times and will refrain from running and rough-housing.   

REGULARLY SCHEDULED CLASSES WILL NOT BE HELD ON: Columbus Day Weekend / Indigenous Peoples’ Day, Thanksgiving / Native American Heritage week, Martin Luther King Jr. Day, February School Vacation Week  Monday-Saturday (for on-going classes), April School Vacation Week Monday-Saturday (for on-going classes), Memorial Day, 4th of July

APPROPRIATE DRESS
Our classes are physical and involve movement, so students should wear comfortable clothes and appropriate footgear.  (Bare feet, flip-flops, Crocs, etc., are unsafe and not appropriate.) For any Technical theatre class please wear clothes you don’t mind getting paint on. 

NUT-FREE PROGRAM
What you send for snacks is limited only by your imagination—and our nut-free policy.  No tree nuts or peanuts, please!

CLASS GUESTS
We ask that parents not attend classes with their children. It is our experience that children do best if unaccompanied. All classes are participatory, and observation by non-participants can be inhibiting.  Friends and family are invited to attend demonstrations and presentations on the final day of class.

PHOTOGRAPHY AND VIDEOGRAPHY
Wheelock Family Theatre and contracted photographers reserve the right to use photos and videos taken in class/camp for promotional and archival purposes. The taking of photographs, videotaping, and the use of recording devices is not permitted during performances of copyrighted material.

SCHOLARSHIPS
Full and partial scholarships are available and awarded on the basis of financial need.

REFUNDS & CANCELLATIONS
Your full payment will be refunded when a class is canceled due to low enrollment. If the scheduled time, location, or content of a class is changed after payment has been received, you will be contacted and offered the options of continuing with the class or receiving a full refund.  If your student needs to withdraw from the course they must do so at least 2 weeks in advance at which point you will be refunded less a $50 cancellation fee. Refund requests made after this time will be offered the option to transfer registration to an upcoming program or credit to be used toward future programming. To request a refund, email [email protected].

Please bring a water bottle. We have Poland Spring water coolers at the Theatre and The Arts Center.